Returns
Returns:
Thank you for shopping at Stroll On.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 7 days of the original purchase date for a refund. This excludes sale items and special order items. A product may be refunded, exchanged for another product or returned for a store credit if they meet our return criteria. All sale and special order items are final.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 7 days of the original purchase date for a refund. This excludes sale items and special order items. A product may be refunded, exchanged for another product or returned for a store credit if they meet our return criteria. All sale and special order items are final.
To be eligible for a return, please make sure that:
* The product was purchased in the last 7 days OR delivered within the last 7 days where purchased online
* The product is in its original packaging
* The product isn't used or damaged
* You have the receipt or proof of purchase
Products that do not meet these criteria will not be considered for return.
Please contact us before you send products for return by email: hello@strollon.com.au
Send the product with its original packing and the receipt or proof of
purchase, to:
Shop 3, 72 Grafton Street CAIRNS QLD 4870
Return Shipping charges
Shipping charges incurred in connection with the return of a product are non-
refundable.
You are responsible for paying the costs of shipping and for the risk of loss
of or damage to the product during shipping, both to and from Stroll On.
Damaged items
If you received a damaged product, please notify us immediately for
assistance.
Sale items
Sale items can NOT be refunded.